💸 Refund & Cancellation Policy
💸 Refund & Cancellation Policy
Effective Date: May 25, 2025
Website: https://greatiptv.us
We value our customers and strive to deliver the best IPTV experience. Please read this policy carefully before purchasing any IPTV subscription from us.
🔹 1. Free Trial
We offer a Free Trial so that users can test the quality and compatibility of our IPTV service before committing to a plan. We recommend all new users start with a trial.
🔹 2. No Refunds After Activation
Once your IPTV service is activated and login credentials are delivered, we do not offer refunds. This includes:
Change of mind
Incompatibility with your device after activation
Poor internet connection or local ISP issues
Device misconfiguration on your end
🔹 3. Refunds for Failed Activation
If we are unable to activate your IPTV account within 48 hours of payment, and no credentials have been provided, you are entitled to a full refund.
🔹 4. Subscription Cancellation
You can cancel your IPTV subscription at any time. However:
No refunds will be given for remaining subscription days.
Auto-renewals can be canceled via your customer account or by contacting us directly.
🔹 5. Technical Issues & Support
We offer 24/7 customer support to assist you with technical issues. However, we do not issue refunds for:
Temporary service outages
Your own device or app compatibility issues
Problems caused by ISP or regional content blocking
To ensure the best experience, we strongly recommend using a VPN if IPTV content is restricted in your region.
🔹 6. Service Availability Disclaimer
Great IPTV operates on global servers, but due to the nature of IPTV services, availability may vary slightly based on region and ISP interference.
🔹 7. Fraud Prevention
We reserve the right to deny service or issue a refund if we detect fraudulent behavior, payment disputes, or abuse of free trials.
📞 Contact Us
If you have any questions about your subscription or a refund request, please contact our support team:
Email: [email protected]
Phone/WhatsApp: +1 (719) 343 6148